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Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Compass.

01

Is Football Compass licensed and regulated, and by which authority?

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Yes – Football Compass is licensed and regulated by the Malta Gaming Authority (MGA). The MGA is a well‑recognised regulator that enforces strict player‑protection, anti‑money‑laundering and fair‑play rules. Our licence number is MGA/CL1/XXXX/2023, and you can confirm its status on the MGA public register.

02

What types of bets can I place on Football Compass for World Cup matches?

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Football Compass offers a full suite of pre‑match and live betting markets for every World Cup game. You can bet on standard 1X2, Asian handicaps, over/under totals, both‑teams‑to‑score, correct‑score, player specials (first scorer, anytime scorer, total goals), and tournament‑wide markets such as group winners, top‑scorer and overall champion. All odds are shown in decimal format; you can switch to fractional odds in your account settings.

03

Does Football Compass have a welcome bonus, and what are the wagering requirements?

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New customers get a 100 % match bonus up to £/$/€100 on their first deposit. The bonus is added immediately but must be turned over 5 times on sports bets with minimum odds of 1.50 before any winnings can be withdrawn. The rollover must be completed within 30 days of claiming the bonus, otherwise the bonus and any resulting winnings are forfeited.

04

How do I verify my account, and why is verification required before I can withdraw?

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Verification is done by uploading a clear photo of a government‑issued ID (passport, driver’s licence) and a recent proof of address (utility bill, bank statement) in the ‘My Account → Verification’ section. The check is required by law to prevent underage gambling, money laundering and fraud, and to comply with UK Gambling Commission and MGA rules. Most customers are verified within 24 hours; once approved you can request withdrawals.

05

What payment methods does Football Compass accept, and how long do withdrawals take?

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We accept Visa, Mastercard, Maestro, Skrill, Neteller, Paysafecard, PayPal, direct bank transfer and Bitcoin (BTC). Deposits are instant for cards, e‑wallets and crypto; bank transfers take 2‑3 days. Withdrawal times: e‑wallets 24‑48 h, cards 3‑5 business days, bank transfer 5‑7 business days. No deposit fees are charged; a small processing fee may apply to certain withdrawal methods—details are listed in the ‘Payments’ section.

06

What tools does Football Compass provide to help me gamble responsibly?

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Football Compass provides a range of responsible‑gambling tools you can set yourself: deposit limits, loss limits, stake limits, session‑time alerts, temporary self‑exclusion, permanent self‑exclusion and full account closure. These are available under ‘Responsible Gambling’ or by contacting support. We also partner with GamCare, BeGambleAware and Gamblers Anonymous for external help.